All sales are final, and we do not accept returns or provide refunds for change-of-mind purchases.
Before placing your order, please make sure you have selected the correct products, designs, sizes, quantities, and any personalised details.
If your order arrives damaged, defective, or incorrectly printed, please contact us within 7 days of receiving your order with your order number and clear photos of the issue.
If the issue is confirmed to be a problem with the product or printing, we will be happy to provide a replacement at no additional cost.
Please double-check your order details before completing your purchase. We are unable to provide refunds or replacements for mistakes made by the customer, such as selecting the wrong design, size, quantity, or providing incorrect information.
Once an order has been handed over to the delivery service, delivery times and delays may be outside of our control. If your order appears to be lost, please contact us and we will do our best to assist you.
If you have any questions about your order or our policy, please contact us before placing your order.